Users

Overview

Users are individuals who have access to a specific team within Tailglow. Each user has one role in that team, which determines their permissions. By managing users effectively, you can ensure proper access control for your projects.

Adding Users

To add a new user to your team:

1. Click your team name in the top toolbar, then click Team Settings on the team overview.
2. Go to the Users tab.
3. Click the plus button in the Users card.
4. Enter the user’s name, email address, and assign a role.
5. Click Add User. Tailglow adds the user to the team immediately and emails them. Someone new to Tailglow gets a button that opens the sign-in page with their email filled in. Someone who already uses Tailglow gets a link to the app.

Managing Users

In the Users tab of your team settings, you can:

• View all users: See a list of all users currently in your team.
• Review activity: See Recently active when a user used Tailglow within the last five minutes, or the relative time of their last activity otherwise. Activity is global and may have occurred in another team.
• Edit roles: Change the role of a user by selecting from the predefined roles or custom roles you’ve created. If you change a user’s role, they will be notified via email and signed out.
• Remove users: Click the user’s edit button, then hold the trash button labeled Hold to remove user until the action confirms.

Updating Your Profile

To update your own profile, click on your image in the top right corner and select Profile. Here, you can update your name, preferences, and profile image.

Roles and Permissions

Users’ access and capabilities within the team are determined by their assigned roles. Each role has specific permissions. By default, Tailglow includes two roles:

• Owner: Full access to all features, including team and project management.
• Member: Can view data but has limited permissions for modifying settings or projects.

You can also create custom roles under the Roles tab in the settings to provide more tailored permissions.

Use Common, Full access, or Clear as a starting point when creating a custom role, then adjust its permissions before saving. See Permissions for details.

Notification Preferences

Each user can configure their notification preferences from Profile > Notifications:

• Auto-subscribe to new monitors: Automatically subscribe to notifications for newly created monitors.
• Product Updates: Choose whether to receive noteworthy product and feature announcements.